Customer Experience Co-ordinator
The Vet - London
Up to £10.70 per hour
We’re on the lookout for a Customer Experience Coordinator to join us at The Vet Morden! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
What we’re looking for
We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets.
We're looking for someone to join us on a full time basis at the earliest convenience. Our Customer Experience Coordinators are often our customers’ first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
To truly smash it out of the park in your new role, we'll make sure you receive the very best training. You'll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
To attract and retain the best in the business, we offer a great range of benefits, including:
- Profit share bonus
- Long service recognition
- Income protection
- Compassionate leave
- Surgery discounts
A little more about us at The Vet Morden
You'll get to work in our purpose-built, modern veterinary practice with the most fantastic facilities and a team who are all passionate about providing the very best care to all animals, day and night. Our clinical team (and customers, of course) are supported by our lovely Customer Experience Manager and Customer Experience Coordinators. Could you be the newest addition to our team?
Being part of The Pet Vet family
We’re part of the UK’s largest, independent, family-owned veterinary group with a nationwide presence. We offer exceptional care in the local communities we serve, helping pets to live long, happy and healthy lives with their families.
Our state-of-the-art surgeries are purpose-built, light and spacious and equipped with the latest technology. We’re committed to creating an environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our customers feel assured.
We’re continually investing in developing our growing team and there's never been a better time to join us!
We’re so glad to hear it and look forward to receiving your application! Please send this to Becky Goodall - Area Manager: Becky.Goodall@thevet.co.uk.
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