Our Values

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We care

We put our pets, their humans and each other at the heart of all that we think, say and do. We communicate warmly & clearly, respecting the needs of others.

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Team First

We learn from each other & fully use the different experiences, skills and strengths in our team. We embrace everyone’s individuality & contributions.

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Can Do

We take great satisfaction from a job done on time, right first time. We work smart, making the most of all our great people, equipment & facilities.

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Better every day

We take ownership and pride in every aspect of our work, welcoming feedback to enable us to be the best versions of ourselves every day.