We are open – following the necessary Coronavirus guidelines – which will keep you and our team safe for your visit.
Our amazing team has been working tirelessly to make sure Coronavirus precautions have been put in place, allowing customers to bring their pets to us for the treatment they require.
Below are a list of frequently asked questions you may need to know before you visit one of surgeries. If you have a question that’s not on the list below please get in touch as one of our nurses would be answer any query you may have.
Do I need an appointment or can i just turn up?

You’ll need an appointment. These can be made either in person at reception or by contacting the practice by telephone.

Are there parking facilities at the practice?

All of The Pet Vet surgeries have parking facilities.

I work every day, do you offer late night or weekend appointments?

At The Pet Vet we appreciate people have hectic lives and we do our upmost to accommodate our clients.  We are open Monday to Friday 8am until 7pm and on Saturdays and Sundays we are open 8.30am – 3.00pm.

Do you offer an emergency or out of hours service?

Our out of hours service is hosted by Vets Now.  If emergency treatment is required when The Pet Vet is closed, please contact either:

Sheffield Vets Now on 01142 166144
Doncaster Vets Now on 01302 215652

Does your practice offer house visits?

The Pet Vet we pride ourselves on providing the highest standards of care.  We encourage our clients to visit the practice, however we are aware that this might not always be possible and will accommodate a home visit appointment when specific circumstances arise.

 

Do you treat small animals, birds and exotics?

At The Pet Vet we have the facilities and training to care for all small animals. However, most of our patients are dogs, cats, rabbits, guinea pigs.  Due to birds and exotics requiring expert knowledge we occasionally need to refer these to specialist centres.

 

Can you perform in house diagnostic tests?

The Pet Vet are proud to have extensive laboratory equipment enabling our skilled veterinary team to run many in-house blood and urine screens. There will be some tests that we can’t do in house and will need to be sent to an external laboratory.

 

Are operations only performed on certain days?

Surgeries are performed daily by our very skilled veterinary Surgeons.
Operations can be booked via the telephone or at the practice. Our dedicated nursing team admit patients in the morning.  Whilst your pet is in our care, you will be regularly updated with it’s progress and expected discharge time.

 

Will my pet be expected to stay in overnight following an operation?

We endeavour to ensure your pet will return home the same day following an operation. However sometimes they might have to stay overnight, especially if additional treatment is required.  This will always be discussed with your first so that an agreed care plan can be established with you.

How can I be sure my pet will get the best care?

At The Pet Vet we are committed to our patients receiving the highest standard of care and we always consider the animals best interests above all else.

Can I see the vet of my choice?

We believe strongly in continuity of care and for this reason we will always endeavour to ensure you see either your preferred vet or the same vet following your last visit to the practice.

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