Customer Experience Coordinator
The Vet - Portsmouth
We’re on the lookout for a Customer Experience Coordinator to join us at The Vet Portsmouth! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
What we’re looking for
We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets.
We're looking for someone to join us at the earliest convenience, working 30 hours per week. Our Customer Experience Coordinators are often our customers’ first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
Our ideal candidate will be very comfortable approaching our customers, armed with a big smile and the determination to make each customer's experience with us the best it can possibly be.
To support you in your role, we'll make sure you receive the best training. You'll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
Benefits:
To attract and retain the best in the business, we offer a great range of benefits, including:
- Profit share bonus
- Long service recognition
- Income protection
- Compassionate leave
- Surgery discounts
A little more about us at The Vet Portsmouth
You'll get to work in our purpose-built, spacious veterinary practice with the most fantastic facilities and a team who are all passionate about providing the very best care to all animals, day and night. We’re constantly working on new initiatives to support skill gaps and we make sure CPD is continuous and happening across all levels in our surgery. Why not check us out on Facebook @thevetportsmouth?
Being part of The Pet Vet family
We’re part of the UK’s largest, independent, family-owned veterinary group with a nationwide presence. We offer exceptional care in the local communities we serve, helping pets to live long, happy and healthy lives with their families.
Our state-of-the-art surgeries are purpose-built, light and spacious and equipped with the latest technology. We’re committed to creating an environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our customers feel assured.
We’re continually investing in developing our growing team and there's never been a better time to join us!
Subscribe for Job Alerts
Subscribe to stay current with opportunities with The Pet Vet