Our values The core beliefs and guiding principles that set the bar for how we aspire to be when we bring our best selves to work. X We care We put our pets, their humans and each other at the heart of all that we think, say and do. We communicate warmly & clearly, respecting the needs of others. Can do We take great satisfaction from a job done on time, right first time. We work smart, making the most of all our great people, equipment & facilities. Team first We learn from each other & fully utilise the different experiences, skills and strengths in our team. We embrace everyone’s individuality & contributions. Better every day We take ownership and pride in every aspect of our work, welcoming feedback to enable us to be the best versions of ourselves every day. Latest news View All We’re finalists at the UK Customer Satisfaction Awards 2026! We’ve been named finalists in the Best Customer Experience category. Read more CEO Dr Mel Fuller joins panel at Women in Leadership event Mel was recently invited as a guest speaker to contribute to a panel discussion at a Women in Leadership networking & fundraising event. Read more Deskless receptions at Doncaster and Nottingham We’re going deskless to help us deliver truly 5-star customer service and provide a fully personalised experience to all our customers. Read more Exotic Pet Care at The Pet Vet Barnsley Find out about Ana – our Veterinary Surgeon with a passion for exotics at The Pet Vet Barnsley. Read more
