About us A taster of what we’re all about. We’d love you to get to know us a little better! X Our history We’ve come a long way since Dr Rob Jones MRCVS opened the doors of our first surgery in 2011. Over the years, our group has grown, but our independent, family-owned ethos remains at the heart of everything we do – guiding how we care for pets, support their owners, and nurture a team we’re proud of. Our story so far Our values Our values shape everything we do at The Pet Vet – from how we care for pets and support their owners, to how we work together as a team. We believe in always showing compassion, adopting a positive, can-do approach, looking after the wellbeing of our teams, and striving to be better at what we do every day. Learn more Central services unit Our Central Services Unit brings together a wide range of non-clinical colleagues, all working behind the scenes to support our surgeries. From operations and marketing to finance, HR and facilities management, they play a vital role in enabling our clinical teams to focus on doing what they do best. Meet our team Our awards & accreditations We don’t do what we do for awards, but we’re proud to be recognised for the exceptional care and customer service we provide! Our accreditations reflect the high standards we hold ourselves to every day, giving customers confidence that their pets are in safe, trusted and loving hands. Charities we support Our teams are passionate about raising vital funds for charities that are close to our heart. From open days and bake sales, to food collections and sponsored fundraising challenges, we’re always looking for ways to support our local and national animal charities. Learn more Latest news View All Strive to Thrive: Celebrating leadership, teamwork and 15 years of The Pet Vet It was a weekend of inspiration, celebration and plenty of laughter as colleagues from across The Pet Vet came together for our 2026 ‘Strive to Thrive’ leadership conference. Read more Dr Mel Fuller – CEO at The Pet Vet named one of the UK’s Top 50 Most Ambitious Business Leaders for 2026 We’re delighted to announce our CEO Dr Mel Fuller has been named as one of The Top 50 Most Ambitious Business Leaders, as featured in The Times! Read more How we’re helping to make pet ownership more affordable As a family-owned, pet loving veterinary group, we understand the cost of pet ownership, so to help to make it more affordable for your family, we partner with CarefreeCredit to offer 0% finance plans; and provide seasonal offers, Pet Health Plans and 10% discounts. Read more Celebrating our recent award achievements It’s been an exciting few weeks at The Pet Vet, with our team proudly representing the business at several prestigious award ceremonies and celebrating some fantastic achievements along the way. Read more
