About usCentral services unit Expertise, knowledge & leadership to support our surgery teams in doing what they do best. XBoard RobChairman & Founder MelCEO VivienneExecutive Assistant to the Board Operations Francesca Head of Operations (on maternity) BeckyHead of Operations (maternity cover) & Area Manager SianArea Manager & Marketing Operations Lead Emily Area & Procurement Manager SusannahArea Manager SophieClinical Services Manager NatCommercial Services Manager EmilyGroup Practice Nurse PaigeGroup Practice Nurse Natasha Group Practice Nurse SarahPHP and Insurance Administrator CaryannPHP and Insurance Administrator VictoriaPHP and Insurance Administrator People SueHead of People EllieEmployee Relations Manager SarahPeople and Payroll Co‑ordinator ChelseaTalent Acquisition and EMS Co-ordinator Finance ClaireFinancial Director CourtneyFinance Manager JessicaPurchase Ledger Controller SarahAssistant Management Accountant Marketing LizzieContent & SEO Manager HollieMarketing Co‑ordinator Facilities & Estate TerryHead of Commercial Developments & Estate BrianFacilities Manager ShaunMaintenance Technician BeckyFacilities Co-ordinator and AdministratorLatest news View All Important update for pet owners travelling to the EU from the UK!From 22 April 2026, new regulations will come into effect for pet travel between the UK and the European Union. Read more Yorkshire People’s Choice Family Business of the YearAs a proudly independent, family-owned business, we’re delighted to have made the shortlist. Please share a vote for us here. Read more Our Easter opening hoursWe’re here for you and your pets every day this Easter, for routine and emergency appointments. See our adjusted opening times. Read more Update on the CMA’s final reforms announcementRead our response to the CMA’s final reforms announcement and find out about our ongoing commitment to fair, transparent pricing. Read more