About us Central services unit Expertise, knowledge & leadership to support our surgery teams in doing what they do best. X Board Rob Chairman & Founder Mel CEO Vivienne Executive Assistant to the Board Operations Francesca Head of Operations (on maternity) Becky Head of Operations (maternity cover) & Area Manager Sian Area Manager & Marketing Operations Lead Emily Area & Procurement Manager Susannah Area Manager Sophie Clinical Services Manager Nat Commercial Services Manager Emily Group Practice Nurse Paige Group Practice Nurse Natasha Group Practice Nurse Sarah PHP and Insurance Administrator Caryann PHP and Insurance Administrator Victoria PHP and Insurance Administrator People Sue Head of People Ellie Employee Relations Manager Sarah People and Payroll Co‑ordinator Chelsea Talent Acquisition and EMS Co-ordinator Finance Claire Financial Director Courtney Finance Manager Jessica Purchase Ledger Controller Sarah Assistant Management Accountant Marketing Lizzie Content & SEO Manager Hollie Marketing Co-ordinator Facilities & Estate Terry Head of Commercial Developments & Estate Brian Facilities Manager Shaun Maintenance Technician Becky Facilities Co-ordinator and Administrator Latest news View All Important update for pet owners travelling to the EU from the UK! From 22 April 2026, new regulations will come into effect for pet travel between the UK and the European Union. Read more Yorkshire People’s Choice Family Business of the Year As a proudly independent, family-owned business, we’re delighted to have made the shortlist. Please share a vote for us here. Read more Our Easter opening hours We’re here for you and your pets every day this Easter, for routine and emergency appointments. See our adjusted opening times. Read more Update on the CMA’s final reforms announcement Read our response to the CMA’s final reforms announcement and find out about our ongoing commitment to fair, transparent pricing. Read more
