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Catch up with the latest news and updates from around our surgeries.
On Tuesday 11 November 2025, we enjoyed a fabulous evening at The Lloyds British Business Excellence Awards where we were finalists for The Family Business of the Year Award! As described by the event organisers, The Lloyds British Business Excellence Awards is the UK’s largest and most prestigious business awards programme that celebrates the cream of the crop across all industries, championing sustainability, diversity, equality and those that have transcended expectations and limitations throughout the year.
We’re a proudly independent business and our Chairman & Founder Dr Rob Jones MRCVS (pictured above, alongside CEO Dr Mel Fuller), is resolute in his desire for The Pet Vet to remain in his family for generations to come.
On being a finalist, Mel says: “We’re incredibly proud to have been a Finalist of these prestigious awards; a testament to Rob’s founding vision, and the hard work, dedication and passion of all our colleagues to keep it alive. This was a truly inspiring evening with the common threads across a range of industries of ingenuity, determination, clarity and focus to be the best at what we all do. Huge congratulations to everyone involved; British business is in safe hands!”
We’re finalists at the UK Customer Satisfaction Awards 2026!
We’ve been named finalists in the Best Customer Experience category.
Important update for pet owners travelling to the EU from the UK!
From 22 April 2026, new regulations will come into effect for pet travel between the UK and the European Union.
Our Easter opening hours
We’re here for you and your pets every day this Easter, for routine and emergency appointments. See our adjusted opening times.
Update on the CMA’s final reforms announcement
Read our response to the CMA’s final reforms announcement and find out about our ongoing commitment to fair, transparent pricing.
