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Catch up with the latest news and updates from around our surgeries.
Our in-house RVN & Animal Behaviourist Rachel Green is now offering firework behaviour consults to all customers – either online or in person. We know this is a difficult time of year for many customers who struggle managing firework anxiety in their pets.
Signs of firework anxiety can include:
During a 20-minute consult charged at £35, Rachel will work with you and your pet to put a plan of action in place ahead of Bonfire night. Rachel has already helped improve the lives of many pets with anxiety and she will provide a wealth of tailored advice, specific to the issues your pet is experiencing.
To register for a firework behaviour consult with Rachel, please contact your local surgery.
We’re finalists at the UK Customer Satisfaction Awards 2026!
We’ve been named finalists in the Best Customer Experience category.
Important update for pet owners travelling to the EU from the UK!
From 22 April 2026, new regulations will come into effect for pet travel between the UK and the European Union.
Our Easter opening hours
We’re here for you and your pets every day this Easter, for routine and emergency appointments. See our adjusted opening times.
Update on the CMA’s final reforms announcement
Read our response to the CMA’s final reforms announcement and find out about our ongoing commitment to fair, transparent pricing.
