About us Central services unit Expertise, knowledge & leadership to support our surgery teams in doing what they do best. X Leadership team Rob Chairman & Founder Mel CEO Operations Terry Head of Commercial Developments & Estate Francesca Head of Operations (on maternity) Becky Head of Operations (maternity cover) & Area Manager Sian Area Manager & Marketing Operations Lead Emily Area Manager Susannah Area Manager Sophie Clinical Services Manager Nat Commercial Services Manager Emily Area Manager and Clinical Supplier Lead Paige Group Practice Nurse Natasha Group Practice Nurse Sarah Caryann PHP & Insurance Administrator Victoria Insurance Administrator People Sue Head of People Ellie Employee Relations Manager Sarah People and Payroll Co-ordinator Finance Claire Financial Director Courtney Finance Manager Jessica Purchase Ledger Controller Sarah Assistant Management Accountant Marketing Lizzie Content & SEO Manager Hollie Marketing Co-ordinator Facilities Brian Facilities Manager Shaun Maintenance Technician Becky Facilities Co-ordinator and Administrator Support Vivienne Executive Assistant to CEO Latest news View All We’re finalists at the UK Customer Satisfaction Awards 2026! We’ve been named finalists in the Best Customer Experience category. Read more Deskless receptions at Doncaster and Nottingham We’re going deskless to help us deliver truly 5-star customer service and provide a fully personalised experience to all our customers. Read more CEO Dr Mel Fuller joins panel at Women in Leadership event Mel was recently invited as a guest speaker to contribute to a panel discussion at a Women in Leadership networking & fundraising event. Read more Exciting updates as The Vet Morden adopts The Pet Vet branding! The Vet Morden is the fourth The Vet surgery to receive their glow up! Find out more about our new look and in-surgery changes. Read more